Billing information for insured, self insured, Workers' Compensation and DVA patients.
Private Health Insurance
Depending on your level of cover with your health fund, an out of pocket balance may occur. A staff member from our Administration team will be in touch with you before your planned admission to advise of any out-of-pocket expenses. All estimated out-of-pocket expenses are payable on admission.
Self Insured Patients
Self insured patients are required to pay the estimated hospital account prior to admission. To obtain a self insured estimate please contact our Admissions team on 02 4341 9522.
You will need to provide the following information:
Patient's date of birth
Expected date of admission
Expected length of stay
CMBS Item Numbers (these can be obtained from your Psychiatrist or the Admission Team can assist you with this)
You are not required to pay the portion of your account covered by your private health fund. We will claim those benefits on your behalf. As part of our policy on informed financial consent, we will give you an estimate of your expenses and a form to sign.
Effective 1 April 2018, Australian Government changes to private health insurance coverage for mental health services will take effect.
If you an uninsured, self-funded patient, you will need to pay a deposit based on an estimated length of stay of at least one week in advance. Our Admission and Assessment Coordinator will give you more information about this as part of the admission process.
Department of Veterans' Affairs Patients
Brisbane Waters Private Hospital is a Tier 1 provider for the Department of Veterans' Affairs (DVA).
As part of this relationship, we provide a range of psychiatric and mental health services to eligible veterans and war widows, including:
Pre-admission and discharge planning support
Assistance co-ordinating and streamlining care
Referral to appropriate services and resources
General health and lifestyle education, and counselling
Veterans’ Accounts and Entitlements
If you are an eligible veteran or war widow, you will not receive an account for personal expenses for treatment at The Central Coast Clinic.
For pharmacy and personal items you have purchased, not related to your admission diagnosis, you will receive an account.
Transport to and from Hospital
Some DVA patients are eligible to have transport arranged for them. Contact DVA. Patients can pre-arrange transport vouchers with their doctor or health professional before admission to cover their return journey.
More Information for DVA Patients
If you are a DVA patient, you must have your admission approved before you arrive. The DVA will receive your account to pay us directly.
If you are claiming workers compensation, you must have your claim approved before admission. Your workers compensation insurer will receive your account to pay us directly.
After you leave The Central Coast Clinic, you may receive an account for other charges incurred during your stay that are not the responsibility of the hospital. This may include charges for medications not related to your admission or diagnosis.