Inpatient Admissions

Everything you need to know for your inpatient admission to the Central Coast Clinic. As an inpatient, it is important that you are familiar with our processes and information provided to ensure that your stay runs smoothly.

How do I get admitted?

Call 1800 814 226 for all Inpatient Enquiries

Ask your Doctor or Specialist to refer you to the Central Coast Clinic at Brisbane Waters Private Hospital. All referrals must be to a Psychiatrist with admission rights to this hospital.

Referrals should be emailed to [email protected] or faxed to 02 4327 0694.

See our full list of Specialists below:

VIEW OUR SPECIALISTS

Our team

Our team of health professionals specialise in assessing and treating mental health disorders, and the exacerbation of pre-existing disorders.

Our Admissions and Assessment team can be contacted on 1800 814 226 anytime and can discuss your suitability and eligibility for admission. We will request a credentialed Psychiatrist to confirm your eligibility and their acceptance of your care. This Psychiatrist will be responsible for overseeing your treatment.

Costs and Insurance Cover

Our Admissions and Assessment team will contact your insurer (Health Fund, Workers Compensation insurer or other) to confirm exactly what costs will be covered, and what out-of-pocket expenses are to be paid. If you have an excess or co-payment with your health insurance, you will be required to pay this at the time of admission.

Self-funded patients will be required to pay at the time of admission. Generally we ask for 10 days up front plus Doctor fees.

Please contact our Admissions and Assessment team on 1800 814 226 to arrange an estimate of expenses for your stay.

For further information, please refer to:

Payment Methods

We accept Mastercard, Visa or EFTPOS. Please note that all credit card transactions will incur a 1.5% surcharge.

What do I bring to hospital for my Inpatient Stay?

Please bring the following items with you to hospital:

Letter of referral from your treating Doctor or Specialist, unless this has already been sent to the hospital
All medications you are currently prescribed and any repeat prescriptions
Medicare and private health insurance cards
Health care cards and pharmacy safety net details
Casual comfortable day clothes
Comfortable footwear
Clothing and footwear suitable for exercise and walks
Swimming costumes / Towel for Hydrotherapy Pool use (if desired)
Nightwear
Personal toiletries
Glasses and physical aids (e.g. walking sticks, hearing aids)
Sufficient cash for incidental expenses

You can bring your mobile phone, however you will need to switch it to silent from 10.00pm and during group activities in order to avoid disturbing other patients.

For all electrical appliances (if essential), please advise hospital staff on arrival as they must be tested by the Hospital Maintenance Department for safety reasons.

We ask that you do not bring valuables during your stay. The hospital does not accept responsibility for security of your possessions, including jewellery, watches and money.

Our Admissions and Assessment Coordinator will advise you of any other requirements, prior to admission.

On Arrival

On the day of your admission, ensure you arrive at the hospital at the time designated by the Admissions and Assessment Coordinator. On arrival, please register at Reception so our Administration staff can confirm your personal details, sign the hospital paperwork and admission forms.

Our Nursing staff will then show you to your room, and an orientation of the hospital will be provided. An appointment with one of The Central Coast Clinic's Consultant Psychiatrists will also be arranged.

As an inpatient, you are not permitted to operate a motor vehicle while undergoing treatment. You should arrange for someone to drive you to hospital. If you drive your own car, please arrange for the vehicle to be removed when you have been admitted. Long term parking is not available at the hospital.

Assessments and Treatment

When admitted, you will be under the care of a treating Psychiatrist who will see you throughout your admission. An experienced team of Nursing and Allied Health professionals will also support you.

All patients have a comprehensive psychiatric, medical and nursing assessment. Assessments assist us to formulate diagnostic and treatment plans to get the best individual patient outcome.

After an assessment, you will join one or more of our inpatient therapy programs. Our Clinic offers evidence-based therapies for anxiety, depression, bipolar disorder, PTSD, addictions and a range of needs and diagnoses.

Your Room and Meals

Please refer to the Your Stay section for more information about our private rooms and on-site meal service.

Patient Feedback

We value your feedback at The Central Coast Clinic. Whether you want to pass on a compliment or provide feedback to help improve our service, we encourage you to:

Speak with your Nurse
Ask to speak with the Unit Manager
Complete our post-discharge Mental Health Patient Experience Survey (this will be emailed to you)

For more information, refer to Patient Feedback or Your Rights.

Discharge

Our discharge planning starts when you arrive at hospital. Discharge planning helps to plan for your needs after your hospital stay.

We ask that you vacate your room by 10:00am, so that we can prepare for our next patient. You are more than welcome to stay and complete the inpatient group therapy programs before going home.

Please check with your Nurse before leaving to collect your medications and prescriptions, and to confirm any follow up appointments you may have. Upon discharge, you will have the option of continued care with the same Psychiatrist.

Getting Home

If you are admitted to hospital, you are not permitted to operate a motor vehicle or leave your vehicle on-site. Please make arrangements with a family member or your carer, and discuss this with hospital staff prior to discharge.

Special arrangements can be made for DVA patients to get you home safely after your hospital stay.